Frequently asked questions
We represent the tenant, a.k.a the renter, in the search, inspection and application process of a rental property. We are acting in the best interests of the renter, not the landlord, and are there to negotiate the terms of the Residential Tenancy Agreement on their behalf. A renters agent represents a renter in the same way a buyers agent represents a buyer.
It can take anywhere between one week to six weeks. There is no fixed period in which to find you the most suitable rental home. We endeavour to have something secured for you within the first 14 days, but in some instances, the search process in more competitive regions may take longer.
The first step is to fill out our renter requirements form here. Remember to give us as much detail as possible. Once we receive this we will be in touch to go through your requirements in further detail and explain the next steps.
Depending on your criteria we will continue to search until we find you a new home. In the current market, it is taking us approximately 3-4 weeks from when we commence the search to secure a suitable property, however, we do not have a strict deadline for our service.
We enjoy looking at property as much as we enjoy helping people, and bringing these 2 things together makes for some pretty good vibes! When you have specialised in one area of an industry for your entire career and that area is Property Management, it can become quite tiresome. Taking a risk on creating a new service, our own way, and delivering that service to a whole new market, and watching it grow….. has been magic. Who doesn’t like magic? We are so grateful that we can use what we know and who we know to help renters secure a new home. There is no precedent – just a clear vision and a very high expectation of both our agents and our bespoke little business. We’re a pretty special bunch and are committed to making the rental process as smooth and stress free as we can.
Yes and no. You would have heard of buyer’s agents that have been around for a while now representing buyers. Renter’s agents are exactly the same, but for renters.
Yes, we can. We can help you book a removalist, a cleaner, gardener, book a pool clean and service, rent a van, rent a trailer etc. Just ask us. If we can make your move that little bit smoother for you, we absolutely will.
The Sydney rental market is very fast-paced so we recommend getting in touch with a renters agent 4-6 weeks before you are planning to move.
We do not find share houses, individual rooms or any short-term accommodation for clients.
In Sydney we cover the Inner City, Inner East, Inner West, Eastern Suburbs, Lower North Shore, Upper North Shore and Northern Beaches. We also cover Parramatta and select parts of the North West.
In Brisbane we cover both North and South of the river, Inner Eastern suburbs, select areas both Bayside and Western suburbs.
Gold Coast, Queensland is coming soon.