Frequently asked questions
We represent the tenant, a.k.a the renter, in the search, inspection and application process of a rental property. We are acting in the best interests of the renter, not the landlord, and are there to negotiate the terms of the Residential Tenancy Agreement on their behalf. A renters agent represents a renter in the same way a buyers agent represents a buyer.
We offer one end-to-end service that starts from $2,200 plus GST where 50% of that fee is paid upfront and 50% is paid after we have secured a property on your behalf. This price can change dependent on your specific budget and requirements as well as your preferred location. An accurate quote will be provided once you submit our renter requirements form.
The first step is to fill out our renter requirements form here. Remember to give us as much detail as possible.
Once we receive this we will give you a call to go through your requirements in further detail and explain the next steps.
Depending on your criteria we will continue to search until we find you a new home. In the current market, it is taking us approximately 3-4 weeks from when we commence the search to secure a suitable property, however, we do not have a strict deadline for our service.
We’re nearing three decades of knowledge and hands-on experience in property management. We have represented landlords for most of these years but have trained, coached and consulted to the industry more recently.
We know agents, and we know landlords. How they think, what their requirements are and how we can work together with them to source you a suitable property. We will represent you throughout this entire renting process, from searching and application submission to lease signing and further into the first 30 days of your tenancy.
Yes and no. You would have heard of buyer’s agents that have been around for a while now representing buyers. Renter’s agents are exactly the same, but for renters.
Once the lease is signed, we’ll deliver your keys to you after picking them up from the landlord or agent, and physically go to the property to check they are the correct keys, label them for you while we are there and ensure no keys are missing.
We even complete your ingoing condition report and return it to your landlord/agent on your behalf since we’re there and the property is still without any furnishings. This is the best time to complete the condition report as it is due back to your landlord/agent within seven days of the start of your tenancy.
Do you need a removalist, cleaner, or help with renting a van, storage space, or hanging up your pictures on the walls? We can help with that too.
If we do a search only or apply only service we cannot fully understand our clients motivations and requirements and therefore cannot confidently represent them. We honestly feel that we can only give our clients the very best attention, service and result when we follow the whole process from start to finish.
Our renter’s agent business is relatively new. We’ve been working by referral only for the last six months, and are just bringing our service to the open market after receiving significant demand. However, we have been working in Real Estate and specifically Property Management for over 25 years.
To put it simply, our service is different.
We pick up the keys from the agency on your lease commencement date, complete the condition report, return the condition report to the agency and drop the keys off to you.
The Sydney rental market is very fast-paced so we recommend getting in touch with a renters agent 4-6 weeks before you are planning to move.
We do not find share houses, individual rooms or any short-term accommodation for clients.
We help people find new rental homes in Sydney. This includes the Inner city, Lower and Upper North Shore, Northern Beaches, Eastern suburbs, and Inner West.
Currently, the Sydney rental market is very challenging for renters. There is a short supply and high demand for properties which is causing an increase in rent and requiring a higher standard of renters. In order to ensure you present well to landlords you can use a renter’s agent. We have relationships with property managers, agents and agencies across Sydney through our 25 years of experience that allows them to trust us (and you) when we put you forward for a property. It also means we have access to off-market properties that either haven’t been listed yet or will be leased before ever hitting the market.